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Philosophy As one of the areas that Peace Speakers Mediation and Consulting
Services (Peace Speakers MCS) focuses on is Conflict Management/Dispute
Resolution, it is important to share how I view conflict. In our society,
conflict is generally viewed negatively. There are stigmas, negative
connotations and negative emotions that arise when people hear the word
“conflict”. While these thoughts and feelings are valid, I would also like to
invite people to see the positive side of conflict, which is what Peace
Speakers MCS focuses on. Conflict can be a great way for people to start communicating with
each other. Part of the training and consulting I offer is how to do this in
a positive and constructive manner. By managing conflicts and resolving
disputes in a healthy way, individuals, groups and families can live or work
together in a happier, healthier and more productive environment. Also, when
we navigate through the twists and turns of conflict, we learn about
ourselves and those we are in conflict with. Then, we start to uncover what
is motivating the conflict (e.g, needs, values and
interests) and realize what is important to us. By focusing on each other’s
needs, values and interests, people can then come up with more meaningful,
long-lasting and mutually benefitial solutions to
the conflict/dispute. In doing so, this process wil
maintain or even strengthen the relationships between all parties involved. Another focus of Peace Speakers MCS is “team strengthening”. I use
this term rather than “team building” as I have developed my approach on the
basis that the team is already formed. My role is to work with team members,
either individually of within the group, to strengthen the team. By
facilitating discussions, team members can learn more about the way each
member thinks and feels about certain ideas, values and philosophies. This
process of team strengthening also allows teams to develop, more consciously
their team identity, while at the same time respect and understand that each
individual brings a uniqueness to the team that
needs to be honored and nourished whenever possible. One other important aspect of the Peace Speaker’s philosophy is that
no one is perfect and nothing works out perfectly all the time. We all have,
and will continue to, make mistakes. We need to hold ourselves accountable
for our mistakes. And, just as importantly, we need to learn from them. Some
conflicts are difficult to manage; some disputes seem impossible to resolve.
This does not mean we give up, especially if it is one you feel you need to
work through. Nor should we give up on a person because we don’t like the way
s/he communicates when s/he is upset without making an effort to understand
what is happening for him or her. We need to strive to…dare I say it…male
everyone happy with the understanding that this is not always feasible. I know from personal experience that the areas of conflict
management, dispute resolution, working through difficult situations and team
strengthening can be physically, mentally, emotionally and spiritually
demanding. I take this work very seriously. Keeping this in mind, I have
found, when appropriate, humor is an excellent tool to lighten the mood and
energize people into forging ahead to reach their personal and professional
goals. Also, having facilitated many workshops, humor can contribute to a healthy,
positive and productive learning environment. So, be prepared to smile,
laugh, learn and have some fun! “Think peace…Speak peace…Create peace.” ©2010 Peace Speakers Mediation and
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